Professional Philosophy  

Buying or selling a home requires intelligent direction, informed choices and skillful execution.   Professional guidance is necessary through the many processes of real estate transactions including house preparation, presentation and pricing, inspections, disclosures, loan application and negotiation. Working with Sereno Group, I enjoy providing these services at the most competent, professional level.  I am an accomplished problem solver and strong negotiator with skills that provide excellent results for my clients.  This has resulted in my strong referral and repeat business which is the foundation of thirty wonderful years in the real estate industry.   I believe in the "hands on" approach with attention to individual care and personal contact.  Client relationships are of utmost importance. In this technological age, I am just as likely to pick up the phone and check in and welcome calls from my clients at any time. I believe in hard work and a straight forward approach and service doesn't end at close of escrow.  Advice and consultation on housing matters for everyone continues on an on-going basis.  Three decades of success in the real estate business reflects a high satisfaction with my services.....time after time.

Service, Awards and Designations 1980-2010:

     *Licensed, full time Realtor since 1980 (California Association of Realtors; National Association of Realtors

     *Certified Residential Specialist; Seniors Real Estate Specialist

     *Consistent Top Producer: Top 5% Santa Clara County Realtors

     *Lifetime Achievement Award Silicon Valley Association of Realtors

     *Founder, Los Altos/Hills Relay For Life (American Cancer Society)

     *Founder, Los Altos Community Foundation

     *Member of Rotary International of Los Altos and the Los Altos Chamber of Commerce

     *Los Altos Town Crier's "Los Altan of the Year" 2006

Personal and Educational Background

 B.A. Liberal Arts - Colorado Women's College 1968, M.A.T. - University of Kansas 1969

 

Personal Background

Born in Kansas, Jeanne moved to California over 40 years ago and taught junior high Spanish and Language Arts in Livermore for 10 years.  She married Duncan MacVicar in 1970 and they have a daughter, Bryn Pennington , who lives with her husband, Chris, in Sunnyvale.  Bryn and Chris have a 2.5 year old daughter, Chloe Mae, who is a constant delight to her family!  Jeanne and Duncan love and live in Los Altos.

  B.A. Liberal Arts - Colorado Women's College 1968, M.A.T. - University of Kansas 1969

 

Client Testimonials

 "From our first meeting, we felt warmth and confidence in your approach to the sale compared to other agents that we interviewed....You explained precisely how you would approach the project and you welcomed our participation and demands........your observation became a critical component of how we priced our condo and what constituted an acceptable offer....You dedicated extraordinary thought and energy to completing the decorating on time and marketing the finished product....During this time, you had to e-mail documents to me in China, and cope with a 12 hour time difference....We have recommended you highly, without qualification...."

---Eugena Blythe and Paul Bonolis

 

“Eight years ago I had been frustrated working unsuccessfully with another realtor group. Finally, I was introduced to you. You listened to me, advised me wisely and in 2 weeks you found me a home. What a huge difference! They treated houses as commodities and you treated them as HOMES! Recently, when it became time to sell…you took on the project with great enthusiasm. Even though it required a lot of preparation...and problem solving, you ....handled each task with focus on detail and saw that is was completed successfully – with a smile! My wife calls you saints!

I was very satisfied with the resulting sale price and would like to thank you...... again for making this transaction a smooth one that would have been an overwhelming task with any other agent. Thank you!

Sincerely,

J. McConachie.”

 

"Thank you... for all your time, effort and help. You are a true advocate and your persistence is amazing and appreciated."

--- B & J Hare

 

"I am writing this letter to you on Thanksgiving Day. I wanted to thank you for your great help in the sale of our home. I was most impressed by your willingness to go the extra mile for us... I felt throughout the process that we received top notch advice... I was most impressed by your calm demeanor though out the sale process. Your comments respecting the pros and cons of the various offers was right on. I would be most happy to recommend you to future clients."

--- H. Graham